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Restaurant Manager (M/F) - CDI

  • Lyon Part Dieu
  • CDI
  • Full-time
  • 5

Your objectives:

As part of the opening of our new restaurant, we are looking for our future Restaurant Manager (M/F) to join us on this adventure and join our restaurant located in the LA PART-DIEU shopping center in LYON (69).

You will be responsible for the following tasks:

Operational & field

  • You welcome customers and advise them throughout the sales process;
  • You will be responsible for setting up your sales outlet and ensuring compliance with our NACHOS processes and standards;
  • You will play an active role in the deployment of our new tools and processes;
  • You'll be in charge of restaurant services and help out the teams on a daily basis;
  • You support your colleagues in operational management and problem-solving;
  • You are responsible for the customer experience and for building customer loyalty.

HR Management

  • You lead, motivate and develop teams to support the growth of our restaurants;
  • You are responsible for ensuring a good social climate in our restaurants;
  • You are responsible for operational HR management (scheduling, recruitment, absence management, disciplinary procedures);
  • You are responsible for setting up the recruitment process within your outlet, in liaison with your line manager and HR teams;
  • You are responsible for payroll management at your sales outlet, in line with the objectives set by management;
  • You will be involved in supporting teams in their career development aspirations, in liaison with your line manager and HR teams.

Business Development, Finance & KPI

  • You guarantee the application of financial and cash procedures;
  • You play an active role in optimizing your restaurant's financial results, working closely with your line manager;
  • You monitor and analyze your restaurants' performance indicators, in order to implement corrective actions (sales, payroll, food costs, customer satisfaction, etc.);
  • You monitor the quality of the customer experience on a daily basis, through customer reviews at your point of sale;
  • You are responsible for developing sales at your outlet, under the supervision of your line manager;
  • You are responsible for implementing the action plans drawn up by your Regional Director.

Regulations & Maintenance

  • You are responsible for ensuring that mandatory training is carried out;
  • You are responsible for ensuring compliance with NACHOS processes and standards in your restaurants;
  • You are responsible for ensuring compliance with hygiene rules in your restaurants;
  • You will take part in audits of your restaurant, under the supervision of your line manager;
  • You ensure that the equipment in our restaurants operates smoothly, and report any anomalies and/or malfunctions to the Maintenance & Works teams.

Your profile:

  • Are you a charismatic, unifying manager who is available to your teams?
  • You enjoy communicating with your teams.
  • You have a flair for sales and customer relations and a good eye for figures, which you monitor and report to management.
  • As a driving force behind proposals, you will draw up action plans based on your observations, and monitor them over time, with a view to continuous improvement.
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