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Restaurant Manager - ALTERNANCE

  • Rouen, Caen, Amiens, Le Havre, Paris and Tours
  • Alternance
  • Full-time
  • 5

Your objectives:

As Manager (M/F), you will occupy a strategic position within our restaurant. As the company's showcase, your first mission will be to welcome customers and offer them a unique dining experience based on your enthusiasm, responsiveness and knowledge of our full range of products and services. Your second mission will be to ensure smooth service, motivate your team and guarantee optimal service. Your ability to adapt, your team spirit, your exemplary nature and your managerial skills will be key to your success.

Your main missions (evolving & non-limitative list) :

You will be responsible for the following tasks:

  • Operational & field
    • You welcome customers and advise them throughout the sales process;
    • You'll be in charge of restaurant services and help out the teams on a daily basis;
    • You support your colleagues in operational management and problem-solving;
    • You are responsible for the customer experience and for building customer loyalty.
  • Day-to-day management of sales line and kitchen
    • You are the guarantor of production quantities, minimizing losses and shortages;
    • You ensure that the sales line is in order before, after and during service; 
    • You monitor and enforce processes with team members on the sales line; 
    • You are in charge of cash counts and justifying discrepancies. 
    • You ensure that the kitchen is well organized;
    • You carry out inventories;
    • You monitor and enforce processes with kitchen teams; 
    • You train new recruits in the kitchen.
  • Health and safety
    • You ensure compliance with HACCP standards and the sanitary control plan; 
    • You are responsible for ensuring compliance with NACHOS processes and standards within the restaurant;
    • You ensure compliance with the correct presentation of personnel and the wearing of PPE;
    • You ensure that the restaurant's equipment operates smoothly, and report any anomalies and/or malfunctions to the Maintenance & Works teams.

Qualifications :

  • You have genuine commercial sense and a high level of standards;
  • You are organized and meticulous;
  • You are a manager at heart, you enjoy training, passing on your knowledge and skills, and communicating with your teams;
  • As a proactive thinker, you know how to draw up action plans and monitor them over time, with a view to continuous improvement.

Profile required:

  • Professional experience: first successful experience in the restaurant sector 
  • Work-study position (BTS MCO) available for the start of the 2024 academic year in Rouen, Caen, Amiens, Le Havre, Paris and Tours.
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